Syntropia
Headquarters · Legal

Refund Policy

Updated 27 September 2026 · Suomeksi

14-day money-back guarantee

If Headquarters is not right for you, you can ask for a full refund within 14 days of your purchase. No questions asked.

How to ask for a refund

Reply to your Lemon Squeezy order confirmation email, or email headquarters@syntropia.fi with your order number. Lemon Squeezy, our Merchant of Record, returns the payment to your original payment method.

After the refund, your license key is deactivated, and you should delete the software.

Your statutory rights

Headquarters is digital content that is delivered immediately. Under EU consumer law, the statutory right of withdrawal can end once the download starts with your consent. Our 14-day guarantee applies regardless of that.

If Headquarters does not work as described, you also have the rights that consumer law gives you, and we will help to fix the problem or refund you after the 14 days as well.

Contact

Syntropia Oy, Business ID 3645903-2, VAT FI36459032, Välimerenkatu 5D 204, 00180 Helsinki, Finland
headquarters@syntropia.fi